Security Policy
Last updated: November 4, 2025
Reporting Security Vulnerabilities
At CoNovel, we take security seriously. If you discover a security vulnerability in our platform, we appreciate your help in responsibly disclosing it to us.
Contact: security@co-novel.com
What to Include in Your Report
- A clear description of the vulnerability
- Step-by-step instructions to reproduce the issue
- Potential impact assessment (severity, affected users, etc.)
- Any proof-of-concept code or screenshots (if applicable)
- Suggested remediation steps (optional but appreciated)
- Your contact information for follow-up questions
Our Commitment to You
Acknowledge receipt of your report within 48 hours
Provide a detailed response within 7 days
Keep you informed of our progress throughout the remediation process
Credit you in our security acknowledgments page (if you wish)
Notify you when the issue has been resolved
Responsible Disclosure Guidelines
We kindly ask that you:
- Give us reasonable time to investigate and fix the issue before public disclosure
- Do not exploit the vulnerability beyond what is necessary to demonstrate it
- Do not access, modify, or delete user data without explicit permission
- Do not perform actions that could harm our users or degrade our service
- Do not publicly disclose the vulnerability until we have addressed it
Scope
The following domains are in scope for security reports:
- www.co-novel.com
- api.co-novel.com
- *.co-novel.com (all subdomains)
Out of Scope
The following are considered out of scope and will not be eligible for acknowledgment:
- Social engineering attacks against CoNovel employees or users
- Physical attacks against CoNovel infrastructure
- Denial of Service (DoS/DDoS) attacks
- Spam or social engineering via our platform
- Issues in third-party applications or services not controlled by CoNovel
- Previously known vulnerabilities or issues already reported by others
Legal Safe Harbor
CoNovel will not pursue legal action against security researchers who:
- Follow these responsible disclosure guidelines
- Act in good faith and do not intentionally harm our users or service
- Do not violate any applicable laws or regulations
- Provide us with a reasonable amount of time to address the issue
Our Security Measures
CoNovel implements industry-standard security practices including:
- HTTPS/TLS encryption for all connections
- Secure authentication with JWT tokens and OAuth 2.0
- Regular security audits and vulnerability scanning
- Automated dependency vulnerability monitoring
- Content Security Policy (CSP) and security headers
- Rate limiting and DDoS protection
- Regular security training for our team
Questions?
If you have questions about our security policy or need clarification, please contact us at security@co-novel.com